Sinosphere Information Technology' Privacy Policy

Sinosphere Information Technology, Inc. respects your privacy. We only collect, store and use your personal information to support and enhance our relationship with you, for example, to process your orders, provide service and support, and share product, service and company news and offerings with you. We do not sell, rent, or give away your personal information to third parties without your consent, other than as required by law or to protect Sinosphere, its customers, or the public, and with companies that help Sinosphere fulfill its obligations with you, and then only with partners who share Sinosphere's commitment to protecting your privacy and data. At any time you may contact Sinosphere with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request corrections or deletions.

In a few areas on our website, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and support issues, or to follow up with you after your visit. It is completely optional for you to participate.

For example, we may request information from you when you:

  1. Complete an on-line inquiry form
  2. Provide feedback in an on-line survey
  3. Subscribe to a newsletter or to a mailing list

Information we may request includes your name, company name, e-mail address, phone number, address, type of business, and other similar personal information.

The information you provide will be kept confidential and used to support your relationship with Sinosphere. Agents or contractors of Sinosphere who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Sinosphere. Sinosphere may enhance or merge your information collected at its site with data from third parties for purposes of supporting your relationship with Sinosphere.

You can opt-out of Sinosphere's list at any time

Periodically, we may send you newsletters, information about our various products and services, or other products and services we feel may be of interest to you. Only Sinosphere (or agents working on behalf of Sinosphere and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on Sinosphere's marketing list, simply tell us when you give us your personal information. Or, at any time, you can easily opt-out of Sinosphere's marketing list or update your information by clicking here.

Children's privacy (age 12 and under)

Sinosphere takes children's privacy seriously. Sinosphere does not seek to collect personal information about children through its website. If we become aware that a person submitting personal information to us through any area of our website is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.

Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests to review or to delete information about their child before we have discovered and deleted the information, then we will of course honor that request.

Data retention

Sinosphere’s Data Retention Policy applies to all client information received and or developed by Sinosphere in the course of providing language translation, interpreting, or related services, including but not limited to:

  • Typed, or printed hardcopy (i.e., paper) documents;
  • Electronic records and documents (e.g., email, Web files, text files, PDF files);
  • Video or digital images;
  • Graphic representations;
  • Electronically stored information contained on network servers and/or document management systems; and
  • Recorded audio material.

Unless otherwise instructed by our clients, Sinosphere retains all client materials on a permanent basis. All information is treated as confidential, and all commercially reasonable measures are taken to protect its confidentiality.

Other websites

Sinosphere's website contains links to other websites that are not owned or managed by Sinosphere. Sinosphere is not responsible for the privacy practices of the websites that it does not own or manage.

Contact Sinosphere

Sinosphere is the sole operator of the Sinosphere Information Technology, Inc. website. If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:

Sinosphere Information Technology, Inc.

Lisle, IL 60532
U.S.A.

You may also e-mail us at info@sinosphereinc.com or telephone us at +1 786 253 2205.

Sinosphere wants to help you keep your personal information accurate.

You can request the individual information that Sinosphere has collected by submitting a request here.